Order & Shipping Info

Groomsmen Gifts sale through Sunday!	8% Off Orders Over $150 Use Code BIG08
	10% Off Orders Over $200 Use Code BIG10

Order & Shipping Info

How do I get free shipping?

Free shipping is automatically applied to orders over $100 when you choose Standard shipping to the contiguous 48 states. Standard shipping means your order will arrive at your door 7-10 business days after placing the order.

How to have different engraving on more than one item?

Need several of the same item with different engraving on each? No problem, we can do that! Simply fill out the engraving information for first one, then click on "Personalize More" to open more spaces to personalize the rest of the items.

Placing an Order

The BEST way to place an order on our website is to use our secure on-line shopping cart and enter your credit card information. This allows us to process your order more QUICKLY and server you better! If you would prefer to place an order by phone, please call us.

If you have questions regarding any of our products and services, the BEST way to reach us is to email us 24 hours a day, 7 days a week, at info@engravedgiftcreations.com. You can also give us a call.

Engraving Details

All personalization is included with your price - there are no additional fees. Items will be engraved exactly as requested including upper and lower case letters. If we are uncertain as to your intentions, we will contact you for clarification before we process your order. Please note, all dates are engraved using hyphens (example: 10-6-2007).

We personalize each gift with the font as it is pictured. You will notice font styles do vary from product to product. This cannot be changed. We can only personalize your gift with the font pictured.

Estimated Delivery Date

Estimated Delivery Date

Our shipping fees are based on how quickly you want your order delivered. UPS does not ship on major holidays, please add one extra day to your delivery time if a holiday falls within the delivery dates. Orders shipping to Hawaii or Alaska are subject to a $27.95 shipping fee.

Shipping Method

Shipping Cost
Time from date your order is placed to your door

Expedited Service

$27.95 for entire order
5-6 Busines Days

Standard Service

$8.95 for entire order
7-9 Business Days

* We cannot ship to a PO Box
* Orders to Alaska and Hawaii need to use Expedited Service
* We do not ship internationally

Personalized candles will take 2 extra business days so the ink can set properly. We do not ship on weekends or holidays. We prefer to use UPS delivery, however please note that some orders under 16 ounces will ship via UPS Mail Innovations (a partership between UPS and the Post Office).

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Sales Tax

Sales tax will only be assessed for orders that are shipped within the state of California (8.75%). This is due to the fact that our corporate office is in Los Angeles, California. All other states are tax-exempt.

Methods of Payment

We accept Visa, Mastercard, American Express and Discover. We also use PayPal.

Guarantee/Returns

At Engraved Gift Creations, we stand behind our service, our products and our customers and we will make every effort to ensure your satisfaction. If, for any reason, you are not completely satisfied with your non-customized gift, we'll exchange it or refund the credit card used for purchase. We are sorry, we cannot refund or exchange items that have already been personalized for you. Email customerservice@engravedgiftcreations.com within 7 days of receiving order for return instructions and a Return Authorization Number.

Please inspect goods IMMEDIATELY for damage. In the unlikely event an item was damaged during shipping or was personalized incorrectly, we will be happy to replace it at no cost to you within 7 days of receiving the item, just contact us at customerservice@engravedgiftcreations.com or 888-580-7048.

At Engraved Gift Creations, we are not happy unless you are happy!

We Respect Customer Privacy

At Engraved Gift Creations, we respect your privacy. Your information will NEVER be sold to any 3rd party. Period.

Thank you for visiting Engraved Gift Creations!

GROOMSMEN GIFTS • ABOUT US • CONTACT US • CUSTOMER CARE • Monday - Friday 9AM-5PM PST Ground Orders Over $100